RETURN AND REFUND POLICY
General Terms:
By placing an order with YMM Restaurant Supplies, you agree to the following return terms:
YMM Restaurant Supplies â Return Policy
We value your satisfaction and want to ensure a smooth return process. Please review our return policy below:
Return Eligibility
⢠Returns must be made within 30 days of purchase.
⢠Items must be unused, unopened, and in original packaging.
⢠A valid receipt or proof of purchase is required for all returns.
⢠Special orders are non-returnable
Non-Returnable Items
⢠Opened consumables (e.g., ketchup, tea, coffee)
⢠Clearance or final sale items
⢠Custom orders and special bulk orders
⢠Used cleaning supplies or equipment
Refunds & Exchanges
⢠Eligible returns will be refunded in the original method of payment.
⢠You may choose to exchange the item or receive store credit.
⢠Refunds may take 3â5 business days to process.
Damaged or Incorrect Items
⢠Please inspect all items upon delivery or pickup.
⢠If an item arrives damaged or incorrect, contact us within 48 hours to arrange a replacement or refund.
⢠Photo evidence may be required for damaged goods.
How to Return
Returns can be made in person at our store:
đ 8124 Fraser Ave., Fort McMurray, AB
đ 780-750-5200